Ms Dawn - London - January 2024
"Following a major fire at my house in London my insurers appointed Simon of J N Lane Associates to act as the Building Surveyor to supervise the complete strip-out and re-instatement works. This included liaising with the insurance company and loss adjuster, and overseeing the contractors appointed to undertake the work.
I was very lucky to have Simon appointed as his calm and professional manner throughout the entire lengthy process provided a great deal of reassurance at what was obviously a very stressful time. Approachable, responsive and knowledgeable, Simon was always available and willing to answer my questions and provide sound advice. He also provided timely, detailed and professional project updates, agendas for and minutes of the numerous site visits that were required.
I would like to thank Simon for all his hard work and for ensuring the property was delivered back to me in such beautiful condition. I would thoroughly recommend Simon and JN Lane Associates."
"Following a major fire at my house in London my insurers appointed Simon of J N Lane Associates to act as the Building Surveyor to supervise the complete strip-out and re-instatement works. This included liaising with the insurance company and loss adjuster, and overseeing the contractors appointed to undertake the work.
I was very lucky to have Simon appointed as his calm and professional manner throughout the entire lengthy process provided a great deal of reassurance at what was obviously a very stressful time. Approachable, responsive and knowledgeable, Simon was always available and willing to answer my questions and provide sound advice. He also provided timely, detailed and professional project updates, agendas for and minutes of the numerous site visits that were required.
I would like to thank Simon for all his hard work and for ensuring the property was delivered back to me in such beautiful condition. I would thoroughly recommend Simon and JN Lane Associates."
Sedgwick - June 2020
"Following catastrophic flood damage to our basement flat caused by a water main burst, we appointed Simon of J N Lane Associates in the capacity of Building Surveyor to coordinate contractors, liaise with insurers and oversee the strip-out and reinstatement works.
Simon’s experienced, professional and pragmatic approach put us at ease from the outset. Simon was communicative, personable and proactive throughout the project, including regular status updates and periodic site visits. Simon also went the extra mile in dealing with a challenging insurance claim process, persisting in order to obtain payment for the contractors.
We greatly appreciate Simon and J N Lane Associates’ partnership, resulting in a timely and high-quality resolution to an unexpected and impactful event."
"Following catastrophic flood damage to our basement flat caused by a water main burst, we appointed Simon of J N Lane Associates in the capacity of Building Surveyor to coordinate contractors, liaise with insurers and oversee the strip-out and reinstatement works.
Simon’s experienced, professional and pragmatic approach put us at ease from the outset. Simon was communicative, personable and proactive throughout the project, including regular status updates and periodic site visits. Simon also went the extra mile in dealing with a challenging insurance claim process, persisting in order to obtain payment for the contractors.
We greatly appreciate Simon and J N Lane Associates’ partnership, resulting in a timely and high-quality resolution to an unexpected and impactful event."
Mr and Mrs Main - Dorking - May 2020
"We are pleased to record our appreciation and satisfaction of the part J N Lane Associates played when our house underwent a rebuild after a major fire in 2019.
Simon was recommended to us, and from the outset he was prompt, reassuring, and professional. He understood exactly what was needed and we found him easy to talk to. We were impressed with the Scope of Works Simon produced. It was detailed and comprehensive. At every stage we were given excellent advice and he guided us through both the Tender process and dealings with the builder and local Building Regulations Officer.
Simons expertise and perception at every stage proved invaluable. He readily answered our questions, no matter how trivial. At a stressful time in our life we were glad of Simon’s expertise and his calm and positive approach."
"We are pleased to record our appreciation and satisfaction of the part J N Lane Associates played when our house underwent a rebuild after a major fire in 2019.
Simon was recommended to us, and from the outset he was prompt, reassuring, and professional. He understood exactly what was needed and we found him easy to talk to. We were impressed with the Scope of Works Simon produced. It was detailed and comprehensive. At every stage we were given excellent advice and he guided us through both the Tender process and dealings with the builder and local Building Regulations Officer.
Simons expertise and perception at every stage proved invaluable. He readily answered our questions, no matter how trivial. At a stressful time in our life we were glad of Simon’s expertise and his calm and positive approach."
Mark & Diane Hoy - Godstone - December 2019
"We would like to recommend the work that Simon Lane did for us with the recent insurance claim carried out after our house became uninhabitable after an underfloor leak on the hot water system.
The work that Simon supervised was first class. The care & dedication in drawing up a bill of works that was unique to our particular requirements was very impressive. We saw the chance of making some alterations & improvements to the layout that we originally had at home; and the plans that we had drawn up were implemented without fuss into the overall scheme of works, and supervised and undertaken by Simon along with the Loss Adjuster and the builders appointed to carry out the work.
Overall we are very impressed with smoothness and attention to detail shown by J.N. Lane Associates, we would recommend them as Building Surveyors of the highest quality."
"We would like to recommend the work that Simon Lane did for us with the recent insurance claim carried out after our house became uninhabitable after an underfloor leak on the hot water system.
The work that Simon supervised was first class. The care & dedication in drawing up a bill of works that was unique to our particular requirements was very impressive. We saw the chance of making some alterations & improvements to the layout that we originally had at home; and the plans that we had drawn up were implemented without fuss into the overall scheme of works, and supervised and undertaken by Simon along with the Loss Adjuster and the builders appointed to carry out the work.
Overall we are very impressed with smoothness and attention to detail shown by J.N. Lane Associates, we would recommend them as Building Surveyors of the highest quality."
Paula Bailey - Partridge Green - September 2018
"Jon Lane was the Project Manager on the refurbishment of my house following a fire there. He managed every aspect, liaising between the construction company, the insurance company and myself. The job involved refurbishment of the whole house, and Jon did a great job. The house has been refurbished to a beautiful standard, and I can highly recommend Jon."
"Jon Lane was the Project Manager on the refurbishment of my house following a fire there. He managed every aspect, liaising between the construction company, the insurance company and myself. The job involved refurbishment of the whole house, and Jon did a great job. The house has been refurbished to a beautiful standard, and I can highly recommend Jon."
Ann Darcy Hughes - Sussex - Nov 2017
"Thank you for attending the ‘Handing back’ meeting at my house yesterday.
I appreciated your company, support, and advice throughout a process which I would otherwise have found far more confusing and distressing . The result is far beyond anything I could have expected possible, I am aware that I have also been very fortunate with the understanding approach taken by Insurers and contractor."
"Thank you for attending the ‘Handing back’ meeting at my house yesterday.
I appreciated your company, support, and advice throughout a process which I would otherwise have found far more confusing and distressing . The result is far beyond anything I could have expected possible, I am aware that I have also been very fortunate with the understanding approach taken by Insurers and contractor."