Privacy Policy
Last Updated: 15.05.2025
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J N Lane Associates (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use and safeguard your information when you visit our website: https://www.jnlaneassociates.co.uk.

1. Who We AreJ N Lane Associates
Email: [email protected] 
Data Protection Contact: Simon Lane

2. What Data We CollectWe may collect and process the following personal data:
  • Name
  • Email address
  • Phone number
  • IP address
This data is collected directly from you through:
  • Contact forms on our website
We do not collect special category data (e.g. health, race, political opinions).

3. How We Use Your DataWe use your personal data for the following purposes:
  • To respond to enquiries submitted via our contact forms
  • To send occasional marketing communications (with your consent)
  • For website analytics and performance monitoring

4. Legal Basis for ProcessingWe process your data based on consent. You may withdraw this consent at any time by contacting us at [email protected].

5. Data Sharing and TransfersWe may share your data with third-party service providers:
  • Google (analytics and marketing services)
  • Microsoft OneDrive (document storage)
These services may store or process data outside the UK and EEA. We currently do not use Standard Contractual Clauses (SCCs) or equivalent safeguards for these transfers.

6. Cookies and Tracking TechnologiesWe use cookies to improve site performance and manage your preferences.
Cookies collected may include:
  • Opt-in/out preferences
  • Referrer URL
  • User agent
  • User settings
  • Consent ID and time
  • Consent type and banner template version
  • Language settings
  • IP address and approximate location
You can control your cookie preferences through our cookie banner and your browser settings.

7. Data RetentionWe only keep your personal data for as long as necessary to fulfil the purposes we collected it for, including:
  • Enquiry/contact data: up to 12 months
  • Analytics data: retained according to Google Analytics’ standard settings
  • Marketing preferences: until you unsubscribe or withdraw consent

8. Your RightsUnder the UK GDPR, you have the right to:
  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Withdraw consent at any time
  • Object to processing in certain circumstances
  • Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise any of these rights, email [email protected].

9. Data SecurityWe take reasonable steps to protect your data using:
  • Secure servers
  • Password protection and access control
  • Reputable third-party services (Google and Microsoft)
However, no method of transmission over the internet is 100% secure.

10. Changes to This PolicyWe may update this policy from time to time. Any changes will be posted on this page with an updated effective date.

11. ContactIf you have questions about this policy or your data, contact:
Simon Lane
[email protected]